SLCB Prioritizes Customer Care with Temporary Closure of Wilkinson Road Branch for Rehabilitation
The Sierra Leone Commercial Bank (SLCB) has reaffirmed its commitment to delivering exceptional banking experiences to its valued customers. In line with this commitment, the Bank has announced the temporary closure of its Wilkinson Road Branch, located at the Aberdeen Road Junction, effective Monday, 20th October 2025.
The closure is necessary to facilitate comprehensive rehabilitation works aimed at enhancing the safety, comfort, and overall service environment for customers and staff.
In an official statement, SLCB emphasized that the decision was made with utmost consideration for customer safety and convenience. During the renovation period, all services previously offered at the Wilkinson Road Branch will be temporarily relocated to the SLCB Congo Cross Branch, conveniently situated along Main Motor Road, next to the NP Congo Cross Filling Station.
SLCB sincerely regrets any inconvenience this temporary closure may cause and encourages customers to continue accessing banking services through its alternative channels. These include the Congo Cross Branch, as well as nearby branches at Lumley and Youyi Building, in addition to the Bank’s digital platforms such as the SLCB Mobile App, Mi Yone SLCB Moni Wallet, Corporate Internet Banking, and the USSD service (*944#).
The Bank reiterated that its commitment to modernization and customer satisfaction remains steadfast. The ongoing rehabilitation is a testament to SLCB’s dedication to providing reliable, convenient, and secure banking services. Upon completion, the revamped Wilkinson Road Branch will offer a more welcoming and efficient banking environment for all customers.
As one of Sierra Leone’s leading financial institutions, SLCB continues to prioritize the needs, comfort, and safety of its customers — reinforcing its reputation as a bank that truly cares. The Bank looks forward to welcoming customers back to a refreshed and improved Wilkinson Road Branch upon completion of the renovations.
