Africell to Launch New Data Plan to Boost Network Speed, Fairness & Affordability Nationwide
Africell Sierra Leone has announced that it will roll out a new data plan effective November 3, 2025, aimed at improving internet speed, overall service quality, and affordability for customers across the country. The company says the revised structure is designed to ensure faster, more reliable connectivity while fully complying with regulations set by the National Telecommunications Authority (NaTCA).
Speaking on the development, Africell’s Media Relations Manager, Abdul Karim Sesay, reaffirmed the company’s commitment to delivering enhanced customer experience and ensuring equitable access to digital services nationwide. He noted that the initiative is part of a broader strategy to balance affordability with high-quality network performance.
Sesay explained that the policy shift is intended to better manage bandwidth resources and maintain consistent browsing speeds for all users.
“The previous open-unlimited model allowed a small number of heavy users to consume excessive bandwidth, which slowed internet speeds for everyone else,” he said. “The new structure introduces fairness and balance, ensuring a faster and more stable browsing experience for all customers.”
He stressed that unlimited browsing will not be removed under the new plan.
“Customers will still enjoy unlimited access,” Sesay emphasized. “We are simply adopting an internationally recognized practice that regulates speed only after unusually high usage in a short period. This is about fairness and sustaining quality for everyone.”
Sesay also underscored that Africell remains Sierra Leone’s most affordable network provider.
“This upgrade improves service quality — it is not a price increase,” he assured. “Customers can expect more stable connections and smoother streaming throughout the day.”
Africell has held engagements with civil society, media stakeholders, and digital influencers to explain the benefits of the new system, which Sesay says will ensure equitable bandwidth distribution for both urban and rural users.
Concluding, the company reiterated that the initiative aligns with NaTCA guidelines and global telecommunications standards.
“This change is about improving service delivery, protecting customers, and strengthening Africell’s mission to keep Sierra Leone connected through affordable, high-quality and reliable communication services,” Sesay said.
